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Contacts


Information center
Moscow: +7 (495) 721-9100
Other Russian cities:
8 (800) 700-9-100 (Russia
calll free)

24 hour
Card Support Service

Moscow: +7 (495) 777-1717
Other Russian cities:
8 (800) 700-1717 (Russia
call free)

Raiffeisen Bank
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Subscription to Raiffeisen MOBILE SMS service

1. How to subscribe to SMS service?

You can subscribe to service of SMS notice Raiffeisen Mbile in the following ways:

  • Using Raiffeisen CONNECT system, in SMS notice section
  • By phone of Raiffeisenbanks Information Center under number +7(495) 777-1717 in Moscow.Other cities: 8(800) 700-1717 (a call is free across Russia).
  • In Raiffeisenbanks A branches.

Within several minutes after you subscribe to the service, you will receive an SMS on the mobile phone number to which the service has been subscribed, notifying you of your successful subscription: Aktivirovana usluga SMS-uvedomlenia Raiffeisen MOBILE po karte *(last 4 digits of your card number). Telefon (telephone number of Raiffeisenbanks round-the-clock card holder support service). Raiffeisenbank. If you do not receive such a notice, it means the subscription has been unsuccessful (for example, a wrong telephone number). Please cancel the previous subscription and repeat the subscription procedure.

2. How to change number of a subscription to service of SMS notices R-Mobile?

Change of number of a subscription of service is performed only in Raiffeisenbanks A branches.

3. How to cancel the subscription of SMS notice R-Mobile?

The service can be cancelled in the branches of Raiffeisenbank only. Upon cancellation, you will receive the following SMS notice: Otkljuchena usluga SMS-uvedomlenia Raiffeisen MOBILE po karte *(last 4 digits of your card number). Telefon (telephone number of Raiffeisenbanks round-the-clock card holder support service). Raiffeisenbank.

4. Subscription options

The service is provided in compliance with the rules of Section 10 of the General terms of servicing individual accounts, deposits and consumer credits

5. Subscription options

  • You can subscribe one or several cards issued to your account to the service R-Mobile;
  • For each of the cards, a telephone number to which the Bank will send its SMS messages should be indicated. Each card can be suscribed with an individual telephone number; alternatively, all of your cards, or some of your cards, can be connected with one telephone number. However, the same card can be subscribed only to one telephone number;
  • Your mobile phone can be connected to any GSM cellular operator supporting the SMS service, as well as to the Skylink operators in Moscow and St. Petersburg.

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