ZAO Raiffeisenbank offers a new service called Raiffeisen Teleinfo, which allows bank clients to automatically and quickly receive up-to-the-minute information on available card balance, recent transactions, credit card debt, and currency exchange rates and to activate SMS-alert service with the high level of confidentiality afforded by telephone service.
Raiffeisenbank has ensured the security of information in this system by requiring that clients enter a unique PIN code and the last four digits of the client’s bank card.
Raiffeisen Teleinfo services can be accessed through a land line or a mobile phone, as long as the phone used has touch-tone dialling, which is essential for navigation of the system's voice menu.
Clients may reach the Raiffeisen Teleinfo service by calling the 24-hour cardholder support service number and then following the system's voice instructions, choosing the necessary services by pressing the corresponding numbers on their telephone.
Full information on the Raiffeisen Teleinfo system may be found on the website under «Remote Services».
ZAO Raiffeisenbank is a subsidiary of Raiffeisen International Bank-Holding AG. Raiffeisenbank is ranking 9th in terms of assets among the Russian banks based on 2008 results (Interfax-CEA). According to Interfax-CEA, ZAO Raiffeisenbank ranked 6th in Russia in terms of private deposits and 6th in consumer lending in Russia based on 2008 results.
Raiffeisen International operates one of the largest banking networks in CEE. 17 markets in Europe's growth region are covered by subsidiary banks, leasing companies and a range of other financial service providers. 14.6 million customers are serviced in more than 3,100 business outlets. Raiffeisen International is a fully consolidated subsidiary of Raiffeisen Zentralbank Osterreich AG (RZB), which owns about 70 per cent of the common stock. The remainder is in free float, the shares are listed on the Vienna Stock Exchange. RZB is a leading corporate and investment bank in Austria and the central institution of the Austrian Raiffeisen Banking Group, the country's largest banking group.