On 24 November 2009, the Retail Finance Awards 2009 ceremony took place in Moscow. The awards were organised by The Retail Finance magazine for accomplishments in the sphere of developing financial retail business. ZAO Raiffeisenbank was the winner in the Best Retail Bank category and also took third prize in the yearly rating of retail banks according to level of customer service.
Anton Safonov, Head of the Unsecured Loans Development Division, accepted the prize on behalf of Raiffeisenbank. The winners were chosen as a result of an open vote of a professional society.
«We’re very glad that we were considered worthy of this prize once again, especially because for us the development of retail business is one of the bank’s main activities. We are grateful to our clients for their trust in our bank and for such a high evaluation of our activities on the Russian banking market,» noted Anton Safonov.
The Retail Finances publishing company was the organiser of the ceremony. This is the first specialized publishing company that has researched the market of retail finances and the founder of The Retail Finance magazine.
VTB 24 Bank, Trust National Bank, MDM Bank, Citibank, Home Credit and Finance Bank, and Alpha Bank were also in the running for the Best Retail Bank award.
ZAO Raiffeisenbank is a subsidiary of Raiffeisen International Bank-Holding AG. Raiffeisenbank is ranking 9th in terms of assets among the Russian banks based on 3Q 2009 results (Interfax-CEA). According to Interfax-CEA, ZAO Raiffeisenbank ranked 5th in Russia in terms of private deposits and 8th in consumer lending in Russia based on 3Q 2009 results.
Raiffeisen International operates one of the largest banking networks in CEE, covering 17 markets across the region through subsidiary banks, leasing companies and a range of other financial service providers. The group’s nearly 59,000 employees service around 15 million customers via more than 3,100 business outlets. Raiffeisen International is a fully-consolidated subsidiary of Raiffeisen Zentralbank Osterreich AG (RZB), which owns about 70 per cent of the common stock. The remainder is in free float, with the shares listed on the Vienna Stock Exchange. RZB is a leading corporate and investment bank in Austria and the central institution of the Austrian Raiffeisen Banking Group, the country’s largest banking group.