Quality of Service

Dear Customers!

One of the main tasks of AO Raiffeisenbank is to provide high quality services. We are aiming to improve quality of our services and pay special attention to investigating your needs and expectations. In accordance with the results of these investigations we are building customer services corporate culture in all the branches of our bank.

We will be grateful for any comments and feedbacks to our work, as well as suggestions how to improve quality of our services. Basing on your comments we will be able to close existing gaps and fully satisfy your needs.

All feedbacks will be reviewed by Management of Service Quality and reported to authorized employees of AO Raiffeisenbank.


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